Scams, Malandragem and Acceptance, OH MY.

Alright, so everyone knows that Brazil is sketchy. The government is sketchy, education is sketchy, even the weather is sketchy. (See this article from Veja from last week reprinted on this blog... my internet SUCKS so trying to actually find the article on Veja's website just will take too long.)

Well, all things in order, getting internet service is also sketchy.

So, where I live, there is, of course, only ONE telephone company and ONE DSL internet provider.( No cable internet, sorry.) There are some other options such as satellite and 3G but they are expensive and a pain in the butt to set up. Well, now I'm not so sure which is more of a pain in the butt.

The other night while discussing our friend's internet plan, the topic of a "provedor" came up. I thought this meant provider... like the company that provides your internet connection, but no, this is the company that you contract to provide you access to the internet that is provided by another company.

WHAT?

Yes. In Brazil you need to pay your internet fee (usually something like $60-$100 reais/month) to have a DSL line and then you have to contract ANOTHER company to PROVIDE YOU ACCESS to this internet service you ALREADY PAY FOR. This can range from R$3-R$10 depending on the company, if you see ads the whole time, if you want unlimited access to the videocams on Big Brother Brasil....)

I know, right?

I couldn't believe this. It is true malendragem. Welcome to Brazil.

Alright, well we found out that our only internet provider here in Ji-Paraná also has a contract with various companies of this sort and with your first year of internet service it is included, so no harm done, for now. Of course I didn't know why I chose one of the companies, it was the only company name I recognized, and hell, its free, and its required to have access to the internet. (I chose R7.)

Anyhow, after spending an hour on the phone setting up this whole internet deal (and now, to my surprise I finally have my CPF (or Brazilian-style Social Security number) memorized) I thought I had successfully completed this entire fiasco of setting up my internet. I had to get to one of my tutoring sessions and H had to go drink tereré, so we left our housekeeper in control of the house.

When we got home she said the phone was RINGING OFF THE HOOK while we were gone. She got so irritated she unplugged the phone and as soon as I plugged it back in, it rang again. I answered it and I was informed that it was a representative of the telephone company and that they needed to process the final payment of R$60, of course, for my convenience, it would be processed in three easy payments on my credit card, and I was informed that there were no possibilities for discounts or to put it on my telephone bill. I had to pay it NOW or I wouldn´t be able to access the internet.

Okay. Once I added up the following things:

1. I had been told that I had no more fees to pay when I hung up the phone earlier in the day with the phone company
2. She insisted that without this payment I would not be able to use my internet
3. The payment NEEDED to be on a credit card
4. She just seemed all around PUSHY
5. I've lived almost one year in Brazil

I decided to ask to speak to her manager. Immediately she said "Okay, well, if we need anything we will call you back, thanks!" and hung up. No more calls since. 

Of course I called back the telephone company, complained, told them that if this ever happens again we will cancel or internet service (which doesn't really scare anyone since there is no competition here...) but I was proud that I was able to handle the situation, in a foreign language, on the telephone. 

Success. Becky managed to avoid being scammed.

What made me sad, and had me upset all day, is that I imagined all of the people who fall victim to this scam. Especially since Brazil is going through a huge technology revolution and many people are getting internet in their homes for the first time, and most Brazilians, even though they live in a country full of scams, they simply don't know how to tell if it is a scam or not, and are terrified of questioning authority. (Thanks, Catholic Church.) Brazilians like to accept their suffering as a necessity and inevitable and I just don't agree with this. (Once again, thanks, Catholic Church.)

In order to illustrate this "acceptance," take a look at what happened in Rio last week. Three buildings fell down due to renovations that were being done WITHOUT A CONTRACTED ENGINEER TO OVERSEE THE RENOVATIONS and people died. See this article from Reuters in English.

Again, WHAT?

Everyone in my husbands family, while we watched the news, talked about how its just something that happens. How you're born with an expiration date and there's nothing you can do about it. That people die because it was time. I just can't accept that it was the "time" for all of those people. There was a man on the news talking about how he was on MSN with his wife who was taking a computer class in the building at the time the buildings fell. He said that she just stopped responding. I have a hard time believing that it was "her time". The people in charge of the renovations were CARELESS and SELF-CONCERNED and didn't follow the correct protocols. If there is anything that we need to learn from this catastrophe, it is not that "it was their time" but that there needs to be efficient oversight, less bureaucracy and less malandragem. Most of the people who died in this tragedy were people who were trying to make a better life for themselves. They were taking computer or English classes AT NIGHT, meaning, they already have jobs during the day and were taking time off of being with their families and friends for a better future. How is it that it was "their time." Lives have been forever altered because of the ignorance of the person who gave the "go ahead" on the construction that ended in what looked like 9/11.

And finally, I was watching what appeared to be an interesting debate about mandatory voting on the Catholic TV station that broadcasts here. It is a national station, I believe, since the production was really well done. Anyhow, during the debate one of the participants expressed how he believed that Christians should avoid at all costs getting involved in Politics because they will be tempted by evil and sin.

Once again, my reaction was WHAT?

In the words of one of my wisest advisers in college, in order to make something better, you have to get your hands dirty and get inside. That is how you make change.

Dr. G, I still agree, and it is one of the reasons that when I start to become disillusioned with all of the madness here in Brazil, I also get re-energized. I'm here to start those conversations, to inspire my students to read the paper, to CRITICIZE AUTHORITY and to ANALYZE INFORMATION. Not to just accept the status quo. I don't think all tragedies happen because "it was time" but I think in many cases it is an opportunity for us to see what is really happening and to make the changes necessary so they STOP HAPPENING. One of my fellow bloggers, and fellow American-Turned-Rondoniense at Titia Amor is the best example of this. She sees a dog suffering in the street and schedules meetings with the school director and local veterinarian to put together a plan to end animal suffering in her small town. She gets on the radio and talks about it and makes entire lesson plans about the subject for her students (as well as tons of other things. See an interesting post about what she's up to here.). That is exactly what Dr. G was talking about, and it is what I am trying to do, as well.

In closing of this blog post, I hate scams. I hate malandragem. These are two things that kill me about Brazil. But what I hate more, is acceptance of the above. It's just not right. Any religion or society that teaches acceptance of these societal ills needs to be reevaluated and updated for the times. Change is coming, I just hope it comes sooner than later.

(PS-I don't mean to denounce Catholicism or Christianity in this article, what I am upset about is the culture that came along with it that has plagued Latin America since colonialization. The form of the religion that was taught here by early Spanish and Portuguese was that it is necessary to suffer and you need to smile and don't ask questions. Unfortunately, it still thrives throughout the entire region.)

Big Moves, Big Changes and Xixi

2012 is off to a GREAT start for the Reuse-Martins family! After spending over 8 months in our "provisional 2br apartment" that was rented from a friend that seemed great for a 3 month stay but once the rainy season started and all the leaks in the roof made themselves clearly known, I began complaining and demanding that we move. Once the kitchen sink clogged up at about 3.5 months of living there, and the landlord and my husband seemingly unable to unclog it...my complaining became nagging. It wasn't just the yellow walls and orange floors that drove me crazy but the fact that the small tree-shaded parking lot outside of our place became a common resting spot for truckers, people waiting for the bus, and most entertainingly, horse-drawn carts. I was at the end of my wits at the end of November and broke down talking about the issue with my minister.

"Você tem que se desapegar do problema, minha filha." he told me.
"You have to let go of the problem, my daughter." (minha filha is a way of referring to practically any female here. Mom, don't worry!)

So, I tried my best to "desapegar-me," went to the altar and I made a promise that I would stop complaining about our apartment and appreciate it for what it was, which really was a great, cheap, find in a pinch and was in a perfect location for us to start our Brazilian life together, especially since we had neighbors we knew close-by because Humberto had to travel from time to time and I was really nervous about being left home alone in a city I didn't yet know very well.

Well, whaddya know. Weeks after I did this, Humberto told me that we would start house hunting as soon as I was on vacation!

Our new place, at least so far, is perfect. We're still waiting on a lot of the kinks to be worked out (a new toilet, the broken windows are on their way to being replaced....) but it's the best house I have lived in besides my childhood home. It's HUGE. 3br, an office, 2 bathrooms, a "quarto da bagunça" (or the junk room which is supposed to be the maid's quarters, but since we don't have a live-in maid, it's my junk room!) a GIANT living room and dining room and a good sized kitchen. We have a wrap around porch and a front, back and side yard! Tons of trees including coconut palms, starfruit and papaya! There's also a tree we are still not sure what the fruit is... it looks kind of like a giant cupuaçú and no...it is not jaca. To help me take care of all of this, my maid starts on TUESDAY! Finally!

Ice has transitioned to being an outside dog with no problems! He loves patrolling the yard, alerting us to visitors and passer-bys and rolling and digging in the dirt all day. (Humberto bought all new sofas and as a result, Ice is not permitted in the house unaccompanied by a human and we are pretty sure he has already made the distinction that he cannot jump on the new couches, he only tried twice and after some stern, "NÃO!" he hasn't tried again!) We also have grass, and it is that interesting Amazonian grass that doesn't ever grow really high, and since the house was abandoned for a while and while it was occupied, I am sure the people didn't take much care of the landscaping, we have incredible black soil  due to all the trees. I cannot wait to start gardening!

Speaking of Ice, when I took him to the vet the other day for his second vaccination, I complained to the vet about how none of the spot treatments seemed to work against ticks and I was worried about him getting sick again. She let me know about an injectable treatment against fleas, ticks, and all sorts of worms and I have to say it has been a lifesaver. He has been tick-free since! I basically spent every other night petting him in order to find all of the ticks and pulling them off of him (which he didn't like at all, as you are probably aware of.) So, if you have a pup in the Amazon that is always full of ticks, ask your vet about the injectable complete anti-vermes treatment.

We had our first barbecue yesterday because of the Libertadores game... Flamengo and a team from Potosí, Bolivia. Interestingly, we didn't even watch the game, we had such a good time hanging out on our porch with old friends and new friends! I recently met the wife of one of Humberto's old friends who also migrated to Orlando for a few years while he was there. She is really nice and I am looking forward to getting to know her better. My little network of friends outside of the family is starting to grow and I have a feeling that as soon as I step foot onto the campus of ULBRA, that network is going to blossom.

The only downside about the new place, we are still without internet, I had to send my MacBook to Cuiabá for repairs so I am also without my own computer and that's about all for right now! Installing internet is just about the most painstaking process here in Brazil and I'm getting ready to call and complain again.

On a business note, Humberto made another sale to China which makes us both really happy and I am hearing through third-parties about how they heard about me teaching English, and even about a doctor who is promoting me like crazy in the local hospitals, trying to get me a nice big class together! I think 2012 is going to be the year that I do something I never dreamed possible: I am going to be 100% self-employed! This is liberating and exhilarating and terrifying all at the same time.

And, in closing, I am going to leave you with the best PSA I have ever seen in my life. Since we are getting ever-so-close to Carnaval (which, btw, I do not like Samba, Pagode, Axé or Forró that much so... I'm not all that excited about it....) Rede Globo (the biggest communications monopoly that exists on the planet, I believe) has put out the BEST PSA about not peeing in public.

The lyrics go:

"Tá com vontade de fazer xixi? -- Do you feel like you have to pee? 

Não faz aqui, não faz aqui -- Don't do it here.

Tá com vontade de fazer xixi?  -- Do you feel like you have to pee?  

Não faz aqui, não faz aqui -- Don't do it here.

Nosso bloco a gente vê -- Our block (community) we can see...

É cheiroso, é maneiro -- it smells good, it's cool (I have never heard this word, but that's what google translate says it means...it must be Rio slang)

Tô falando pra você -- I'm telling you

Lugar de mijão é no banheiro" --The place to take a big pee is in the bathroom.

And that's all for now, folks.

Applications currently being accepted for the position of Hero

So today in class I started a discussion about Heros. You know, people who do incredible things. At first one of my students explained there are no such things as heros. That's just in the movies, she said. However, as the conversation moved towards defining hero as a person who has been able to make big changes in the world and help a lot of people.

Somewhere along the line Teachers as heros was being discussed and then of course the topic of how teachers are undervalued in Brazil. (Reminder: in applying for jobs I was actually offered the incredible salary of R$5.00/hour to teach English to small children 5-10 years old in a private school. Double reminder: I have a Master's degree.) This then turned to the conversation about how large amounts of money are lost between the federal government and the schools due to corruption, which lead to the sharing of a recent news story that I was still unaware of.

One third of the Federal State Representatives, or deputados, in Rondonia were imprisoned yesterday, along with about 30 other government officials on corruption charges. What makes this story even more depressing is that they were stealing money from the STATE DEPARTMENT OF HEALTH! Also, they weren't just stealing fractions of pennies like they tried to do in the movie Office Space (even that didn't go over as planned) they were stealing huge sums of money. It is estimated that the total that was funneled away from providing GOVERNMENT HEALTH CARE SERVICES is more than R$120 million (about US$70 million).

This all reminds me of how last week I went to the health clinic, posto de saúde, with a friend of mine who had stepped on a nail to get a tetanus vaccine. After waiting about an hour, she was told that she had to go to the Municipal Hospital (for a free shot) or stop by a pharmacy to pay for one, about R$50 since they were out. We went to the hospital, waited another hour only to find out that their normal supply was also out. Luckily since my husband ran into a friend of his (who is in charge of stocking the medications at the hospital... and obviously not on top of his job) he liberated the use of the emergency tetanus shot for my friend. Well, after spending about a half hour LOOKING for said emergency tetanus shot it was announced that the emergency tetanus shot was also out of stock. So, of course, we had to go to a pharmacy for her to get the shot, then of course since it was the day before a holiday, the only certified person to administer the tetanus shot was on vacation, so we decided to just try the posto de saúde in the small town where we were going to spend our holiday and hope they had a shot on hand. I wonder if these vaccinations were overlooked due to the missing R$120 million?

Anyhow, after discussing this story, we were stuck in the circle of problems that faces Brazil that looked like the following. (maybe I should have used Word instead of Paint... anyways...)

The education system is bad due to corruption (funneling of funds to personal accounts, for example) and the government continues to be corrupt because there is a lack of oversight by the people. The people remain uneducated on how to vote because 1) they are poor and are more worried about having rice and beans tomorrow than the new credit card interest policies, 2) because of the poor education system that limits individual productivity and lastly 2) because of corrupt political and economic system that is historically based on patronage and clientism.

A law student in my class summed it up when she said, "The masses just aren't educated enough to know how to find out what rights they have and even less educated to know how to use those rights." She has a point. 

There are countless articles on how "poverty" has dropped drastically since the insane expansion of programs like Bolsa Familia, the topic of my Master's thesis and this article from the New York Times and this study by the IFPRI, but I still don't buy it. These types of programs, although they help to resolve immediate poverty (read: lack of cash to buy food) they have been overtly used as a pawn in the political sphere, which is the topic of this study written by two different research institutes in Brazil, one of which is the IBGE, the government statistics organization. However, with poverty such a pressing issue in every corner of Brazil (both rural and urban) what is the answer? If effective educational reform is made difficult by corrupt governors and the government assistance programs tend to just help keep people buoying between starvation and just getting by, what is the caminho certo to take? My students said they don't know what the answer is because every time corrupt officials are kicked out, such as what happened this week in Rondonia, just more will come and fill the vacancies. My soon-to-be-lawyer student says THIS is where education fails. The people aren't educated enough to know who to vote for... and are attracted by fancy Bolsa this Bolsa that programs. This is confounded by the fact that the vote is mandatory by ALL citizens in Brazil (and abroad for that matter). (Read: Vote-Buying) This argument of hers, I solidly agree with.

Is this new generation going to be the generation of change? Are these teens capable of changing a legacy of patronage, corruption and abuse of power? Or will they fall victim to the same trappings of political power? They are at least making some noise (see BBC article).

I think Brazil needs a hero. And this time, superpowers are required to apply.